What Cookie types do we use?
Our Cookies are either first party or third party. Whether a Cookie is ‘first’ or ‘third’ party refers to the website or domain placing the Cookie. First Party Cookies are placed directly by us, while other parties we may do business with set Third Party Cookies. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
Cookies are either:
Sesson Cookies – which allow websites to link your actions during a browser session. We may use these for a variety of purposes such as remembering what you clicked on, on the previous page visited. These session Cookies expire after a browser session so would not be stored longer term; or
Persistent Cookies – which are stored on your device in between browser sessions and allow your preferences or actions across a site (or in some cases across different websites) to be remembered. These Cookies do not expire once the browsing session closes and remain on your device until an expiration date set by the source of the Cookie.
What are the categories of the Cookies we use?
Essential Cookies: These Cookies are essential to make our website work correctly, they enable you to move around our website and use our features. These Cookies are necessary for the provision of our services and if you do not want us to collect such information, you must cease using our website immediately.
Performance Cookies: These Cookies help us understand how you interact with our website, by providing information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve the performance of our website.
Functionality Cookies: These Cookies allow our website to remember if you have previously visited our site or the choices you make (such as your user name, language, region or preferences) to provide a more personalised online experience.
Targeting/Advertising Cookies: These Cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement.
How do you manage Cookies?
Most internet browsers are initially set up to automatically accept Cookies. You can change the settings to manage Cookies being sent to your device.
Disable Cookies in Internet Explorer >> Click here
Disable Cookies in Chrome >> Click here
Disable Cookies in Safari >> Click here
Disable Cookies in FireFox >> Click here
Disable Cookies in Safari IOS >> Click here
Disable Cookies in Google Android >> Click here
Click here for more information on Cookies and how to manage them.
|Name of cookie||Description||Duration|
|CookieControl||This cookie is to control the Civic Cookie Banner that is used on the website||3 months|
|_ga||Used to distinguish users on the Google Analytics platform.||2 years|
|_gat||Used to throttle request rate on the Google Analytics platform.||1 minute|
|_gid||Used to distinguish users on the Google Analytics platform.||1 day|
|_gat_gtag_UA-125955488-1||Used to set and get tracking data||1 minute|
|_hjAbsoluteSessionInProgress||Used to detect the first pageview session of a user||30 minutes duration, extended on user activity|
|_hjFirstSeen||Identifies a new user’s first session.
Used by Recording filters to identify new user sessions.
|30 minutes duration, extended on user activity|
|_hjIncludedInPageviewSample||Set to determine if a user is included in the data sampling defined by your site’s pageview limit.||2 minutes duration, extended every 30 seconds.|
|_hjIncludedInSessionSample_3208263||Set to determine if a user is included in the data sampling defined by your site’s daily session limit.||2 minutes duration, extended every 30 seconds.|
|_hjSessionUser_3208263||Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID.||1 year|
|_hjSession_3208263||Holds current session data. Ensures subsequent requests in the session window are attributed to the same session.||30 minutes duration, extended on user activity|
|TawkConnectionTime||Cookie set by the live-chat support platform Tawk.to||Session|
|twk_idm_key||Visitor connection management||Session|
|_clck||Persists the Clarity User ID and preferences, unique to that site, on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.||2 months|
|__cf_bm||Identifies and mitigates automated traffic to protect the site from bad bots||30 minutes duration, extended on user activity|
|wordpress_logged_in_*||This cookie indicates that you are logged in, and who you are, for most interface use.||Session|
|wordpress_sec_*||This cookie is used to store your authentication details. Its use is limited to the admin console area, /wp-admin/||Session|
|wp-settings-*||Cookie is used to preserve user’s wp-admin settings||1 year|
|wp-settings-time-*||Sets the time at which wp-settings-* was set||1 year|
|itsec-hb-login-*||Used by our security layer to protect this website.||1 hour|
|itsec_interstitial_browser||Used by our security layer to protect this website.||Session|