User Experience Researcher - Broadcast/Media - West London

£450 per day - 6 Month Contract

Responsibilities

• Contribute to the strategy and vision for user experience and design projects across a wide range of platforms. Ensuring products embrace the needs of its audience and the goals of the business.
• Work closely with product and design teams to identify research topics.
• Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys to understand international audiences. Analyse results and drive informed product decisions.
• Design studies to understand both user behaviour and attitudes.
• Validate the user experience design, ensuring product are useful, usable and engaging by the broadest of audiences. Communicating research insights, opportunities and solutions to stakeholders.
• Support the product and analytics teams in defining multivariate tests.
• Participate in the ideation process, utilising a user-centred design process to identify opportunities and their solutions for responsive web, mobile and connected TVs.
• Work with the user experience and design team, product owners and manager, and analytics colleagues to turn research findings into product goals and requirements.
• Work closely with counterparts across the company in the UK and overseas to become a source of understanding of international audiences. Defining data profiles and segmentation for online.
• Work cross-functionally with design, product management, content strategy, engineering and marketing

Experience required

• Expertise in qualitative and a subset of quantitative research techniques to identify the audience's needs and evaluate designs (preferably in a media-related field)
• The ability to research, analyse data and translate user and business requirements into effective solutions.
• Experience communicating research insights and illustrating suggestions in compelling and creative ways.
• Experience of using research outcomes to define product objectives with product teams.
• Experience with A/B and Multivariate testing
• Knowledge of enterprise analytics tools.

Minimum qualifications

• University degree in a related field e.g. Human-Computer Interaction, Psychology, Computer Science (MA / MSc preferred)
• 2+ years of experience in applied product research
• Knowledge of a set of qualitative and user-centred design methods
• Communication experience