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Job

Digital Product Manager - VoD

  • Location

    Chiswick, London

  • Sector:

    Development

  • Job type:

    Contract

  • Salary:

    £450 - £500 per day

  • Contact:

    David King

  • Contact email:

    david.king@pcrdigital.com

  • Job ref:

    BBBH12169_1551895154

  • Published:

    8 months ago

  • Duration:

    6-9 months

  • Expiry date:

    2019-03-20

  • Startdate:

    ASAP

  • Consultant:

    #

Digital Product Manager for a high profile international Broadcast and Digital Media company in West London, developing market leading digital products. Looking for proven Product Development experience with VoD SVOD Video-on-Demand products. Looking for an effective decision maker who can offer solutions as the products are in early definition stage. Experience managing product and customer experience roadmap in direct to consumer, cross platform (Web and mobile apps), Demonstrable experience of mobile/tablet product development and technology, who has an eye for great product design, and a commercial approach to product development in an Agile environment. The products are for international food/cooking channels.

Key Requirements

Digital Product Manager developing market leading digital products.
Proven experience in product development & technology for VoD Digital products Mobile/Web
Demonstrable experience of web, mobile/tablet or OTT product development.
An eye for great product design, and a commercial approach to product development.
Customer focused with a real passion for creating best in class customer experiences and the ability to put the customer at the heart of the product
Experience of using analytical tools to increase traffic to digital properties.
Excellent written and oral communication. Able to write and present to non-digitally savvy audiences.
Excellent decision making and judgement.
Experience of stakeholder management.
Able to apply sound judgement to make decisions in line overall development strategy and process.
Able to demonstrate experience of some or all of the following domain areas:
Customer-facing tools and services, including account management, FAQs, and self-help customer care systems.
Billing and payment services.
Single-sign on and Identity Management tools.
Use of email and notifications for direct customer communications.
UX feedback loop and user testing

Key Responsibilities:

Lead a digital product team to success, transcending reporting lines while generating a strong team culture.
Manage product and customer experience roadmap whilst getting internal consensus and incorporating feedback from a range of sources to ensure the right features are delivered at the right time.
Work with user-experience experts to ensure best-in-class products.
Contribute to the delivery of high-quality products as perceived by the end user, measured against satisfaction metrics.
Prioritise and effectively manage development time to maximise return on investment.
Ensure complex business needs are documented and reflected in product roadmaps and in the resulting products.
Continually assess trends, competitive landscape and customer behaviour to inform your backlog and the overall direction of mobile.
Provide strong team leadership.
Work successfully within a milestone-driven environment, utilising standardised product development processes.
Contribute to on-time, on-budget delivery of products.
Interface with international stakeholders and be able to travel, sometimes at short notice