West London, London
£177 - £220 per day
7 months ago
12 months +
ASAP within 1 month notice
Digital Account Manager, Client Services
Disney Media Sales & Partnerships - EMEA
Line of Business
Manager, Client Services
Overall Purpose of the Role
With access to an envious roster, Disney Media Sales & Partnerships' portfolio covers every brand within the Walt Disney Company's Media Network segment and related IPs. This includes family brands such as Disney, Pixar, Marvel, and Lucasfilm, general entertainment networks Fox, ABC, and Star, sports media leader ESPN, and our factual network, National Geographic.
This critical role within the London-based EMEA Disney Media Sales & Partnerships team requires a candidate that can add their knowledge and experience in Media Planning, Social Media Activation, Campaign Management, and Ad Operations to our Client Services group, supporting an experienced and diverse set of multi-platform salespeople.
Designed to maximise revenue, provide operational efficiency, and exceed client KPIs in servicing, the Client Services team is a vital component of the "Disney Difference" offered to DMS&P clients. The role holder will be responsible for managing multiple elements within the campaign lifecycle, from planning to invoicing. This includes external communication and management of clients, plus collaboration with a variety of internal groups across Sales, Editorial, Technology, and Finance. It begins with pre-sale guidance, where we work with Sales to define sellable opportunities and plan media campaigns, and then continues through set up, execution, optimisation, reporting, and invoicing. The role holder will work across TWDC's digital properties, executing campaigns using on-platform display and video inventory, plus off-platform paid and organic media on social handles.
The successful candidate will have a good understanding of the digital media landscape and experience in planning and managing digital advertising campaigns, especially across social media platforms. They will need to be comfortable working in a fast-paced environment with contacts around the world, while always focusing on prioritisation and looking for efficiencies. Above all, they will have an innate desire to provide top tier client service.
Areas of Responsibility
Areas of Accountability
Reports to Manager, Digital Client Services for all surrounding KPIs and team objectives
Experience and Professional Qualifications Required
October 18th, 2021