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The Challenge

iRiS – a leading provider of software, apps and technology solutions for hotels and restaurants – had received funding to grow their tech team and needed to hire seven new people into their business. They needed three .Net Developers, a Business Analyst, a Technical Writer, an iOS Developer and a Development Manager.

The solution

We used all this information to shape the job descriptions and to create marketing collateral to attract the right sort of candidates.  Our understanding of the business needs meant we were able to deliver a short list of the best available candidates ready for the hiring managers to interview – saving time and enabling a quick and efficient recruitment process to be followed.

The results

6 out of the 7 roles were filled within a 7 week period. It took us a little longer to find the right person for the Development Manager role but an offer was made and accepted just 11 weeks after we started working on all the roles.

6 months later, the Development Manager needed to scale the team up to meet the demands of a new client account that had just been won. Our relationship and knowledge of iRiS meant that all we really needed to know was the job titles, the project and the budget and we could be trusted to do the rest of the work for them, giving them more time to focus on their jobs and the business. And that’s exactly what we did – we succeeded in filling each of the roles.

How we worked

We spent time with the key stakeholders. As well as getting a deep understanding of the recruitment needs, we needed to get under the skin of the business and become part of the team so that we were all working to the same goal.  From budgets and timeframes, strategy and challenges, existing teams and why existing employees work there – as much as the business would share with us so that we were in a great position to become like an internal recruitment team for them.


Working with PCR digital on our growth recruitment needs at iRiS was a refreshing experience. The team went above and beyond to develop a deep awareness of our culture, our growth requirements and our industry sector. 

This extra time spent understanding our team allowed PCR to act more in the capacity of internal HR business partner than external recruitment agency, delivering strong alignment of candidates, a smooth interview/offer/feedback process and a professional, tailored onboarding experience for successful candidates

- Paul Payner, CTO, iRiS